Shipping & Tracking


  1. Delivery service using private logistic company in Bangkok. There is a delivery cost calculated on distance from our warehouse to the destination.
  2. Customer can pick up the package by yourself at any nuBangkok store. However, the customer need to contact our customer service beforehand so that we could provide the best store option for you.


Domestic Delivery

For a standard delivery in Thailand,we use a door-to-door delivery service which will takegood care of the package and provide the best service for you. We now have a promotion shipping fee 58 baht in all areas. Bangkok Metropolitan Area estimated delivery time is about 1-3 business days after the order has been shipped. However, Upcountry might take 3-5 business days in some areas.


International Delivery

We also provide an international shipping using DHL ecommerce for a standard shipping and DHL Express for an express shipping. Delivery cost depends on weight of the package and distance of the destination.


Order Status

You will receive an email telling your order transaction is successfully. When we send the products, the Tracking Number's send by email.

You may view your order status in ‘My Orders’ under ‘My Account’ after you signed in.
Your order status is shown next to your order number and price.



- Your order has been successfully placed


- Your order has been cancelled


- Your order has been sent. You will receive a notification email with tracking number sent to you